Privacy Policy

Privacy Policy

Last Updated: [DATE]

This Privacy Policy describes how Aijaz Crockery ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address when you register or place an order.
• Payment Information: Payment method details are processed securely through our payment gateway partners. We do not store your card/UPI details on our servers.
• Usage Data: Browser type, IP address, pages visited, time spent on pages for improving our services.
• Cookies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order updates via SMS, Email, or WhatsApp
• To provide customer support
• To send promotional offers (only with your consent)
• To improve our website and services
• To prevent fraud and ensure security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Delivery Partners: To fulfill and deliver your orders
• Payment Processors: To process your payments securely
• SMS/WhatsApp Service Providers: To send order notifications
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your data.

5. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent at any time

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for legal/tax compliance purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For any privacy-related concerns, please contact us at:
Email: aijazcrockery121@gmail.com
Phone: +91 9797928910
Address: Chadoora, Budgam Diffrent Location My Sale